1. Introduction

At MS Chair & Sofa Repair Chair Repair Service, we value the privacy of our customers and are committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

• Personal Information: This may include your name, contact details (email, phone number), and billing information.
• Service-Related Information: Details about the chairs you request to be repaired, including photos, and any specific instructions you provide.
• Communication Information: Records of communication with you, such as emails or phone calls.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our repair services.
• Process your orders and payments.
• Communicate with you regarding your service requests.
• Send important service updates or promotional offers (only if you have opted in).

4. Information Sharing

We do not share your personal information with third parties, except:

• When required by law or in response to a legal request.
• To trusted third-party service providers who assist us in delivering our services (e.g., payment processors), under strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your information.
• Request the deletion of your personal data (subject to legal obligations).
• Opt-out of receiving promotional communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.